Medical Mutual of Ohio

Mission

Medical Mutual provides cost-effective access to quality healthcare for our members by delivering leading-edge health insurance products and related services in a manner that enables us to maintain a strong financial foundation, control of our destiny and remain a strong employer in Ohio. 

Your healthcare partner since 1934

Medical Mutual, a trusted insurer for more than 70 years, serves more than 1.5 million healthcare customers. Headquartered in downtown Cleveland in the historic Rose Building, Medical Mutual has sales, service, and information technology offices in 12 locations across Ohio, and 2,500 Ohio-based employees who pride themselves on their customer service. As a mutual company, Medical Mutual is owned by its policyholders and acts in their best interest, not according to the demands of stockholders and Wall Street analysts.

Medical Mutual - At a Glance

Founded

1934, the oldest health insurance company in Ohio

Headquarters

2060 E. 9th Street, Cleveland, OH 44115 (216) 687-7000

Annual Revenues

$1.9 billion

Customers

3.5 million

Group Customers

31,000

Professional Providers

32,000 participating physicians

Hospital Networks

202 SuperMed

173 HMO Health Ohio

162 SuperMed

218 Traditional

Customer Service

91,666 claims processed daily with 98.45% accuracy

On average, each claim handled in 5.9 days

92.58% of inquiries resolved on initial contact

Commitment to Our Members

Medical Mutual recognizes that the ultimate value of health insurance is the peace of mind that comes in knowing you have access to quality healthcare practitioners and that you are protected from the potentially catastrophic costs of healthcare.

As a member of Medical Mutual, you are assured that through our insurance plans and services you will have access to excellent healthcare practitioners, excellent hospitals, and other facilities, as well as accurate administration of policies and claims.

We will seek to work with healthcare practitioners and facilities recognized for the quality of their medical services and clinical outcomes and to assure freedom of choice for the consumer.

We will assure sound, responsible financial management so that our policies are backed up by strong financial reserves to guarantee that future costs are planned and adequately covered.

To look at the different plans available please click here.

If you would like to receive quotes on Medical Mutual of Ohio, please call us at toll-free (888) 925-3874.